We endeavour to ensure your experience as a new patient to our practice is made as easy and welcoming as possible. All of our nursing staff are well qualified and registered with the GDC. This makes them confident and capable of answering any concerns you may have.
After checking in with our reception you will be seated in our waiting area, offering a comfortable, relaxing atmosphere with a selection of up to date magazines, daily newspapers and television. You will be asked to complete your full personal, medical and dental details on one of our iPad’s. We can assist you with this if needed, please arrive ten-minutes before your appointment time to complete this information.
Meeting Dr or Mrs Edwards
You will be welcomed into the surgery area, where you can discuss your plans and any concerns prior to starting treatment. We welcome nervous patients and are more than happy to discuss the most important aspects necessary to relax you prior to any treatment. Plenty of time is allowed to ensure the development of a good patient relationship. A full treatment plan with options and costs will be provided to you. Sometimes x rays or study models may be needed in order to give an accurate treatment plan, but no treatment will be carried out at your initial visit unless expressly agreed by yourself.
What I need to do to get started
Call us to book a New Patient Exam, Cosmetic Consultation or Scale & Polish, you can also access our on-line booking service. Please include, within the additional information section, any of your personal concerns or desires. If you find for any reason you cannot keep your allocated appointment we request you give us a minimum of 24hrs notice or you will incur a small charge to cover our time.
If you are interested in becoming a new Denplan Patient or transferring your care to us at White Align Dental then the New Patient Exam worth £50 is free of charge! There are various Denplan Schemes all of which are detailed on our website.